Shipping & Returns

Shipping Policy

We offer free delivery on all orders purchase from Emelian & Pier including international orders. 

 

Processing time: your order will be despatched on the next day after we receive the payment.

Your order will be shipped by Royal Mail delivery service.

Return & Exchange Policy

At Emelian & Pier we hope you will be pleased with the goods you buy from us. However, if you need to return or exchange your purchase, we will be happy to assist you. Returns should be made within 14 days of purchase.

We will refund the price of the item to the purchase or exchange it as soon as it is received by us. 

Please note: if the product has not been returned in its original condition, we reserve the right to refuse a refund on the item or deduct up to 50% of the original selling price from the refunded amount.

Please note: We will refund delivery costs if the product is faulty or damaged, but not in cases where the product is simply unwanted.

 

Please, email me on sales@emelianandpier.com to return your item.